Terms and conditions

Prices children

Children in family room or Broger Suite with 2 full paying persons

2 to 15 years CHF 30.00 per child/night

Visitor’s tax

All our prices are exclusive of tourist tax. CHF 2.50 per person/night from 16 years


Weekend & holiday supplement CHF 10.00 per person/night (Friday & Saturday) in high season, June – September

Fixed room number / specific room requests

Fixed room number and specific wishes such as floor or parquet flooring can only be considered for reservations of 3 nights or more.


Cancellations are only valid after receipt of our written cancellation confirmation.

Cancellation of reservation up to 7 days before arrival: 0 % according to order confirmation
Cancellation of the reservation up to 1 – 6 days before arrival: 50 % according to confirmation of order
Cancellation of the reservation on the day of arrival: 100% according to the order confirmation

In the cancellation conditions 6 pm is the time limit, i.e. you can cancel until 6 pm today for arrival tomorrow at 50%.

Non-arrival or early departure: We will charge you 100% of the booked arrangement for forwarding to your cancellation insurance. We recommend our Europäische Reiseversicherung. Online form: www.erv.ch


Please note that only pre-registered vouchers of any kind are accepted.

Check-in / Check-out

Check-in from 2.00 pm
Check-out until 11.00 am


Dogs are welcome by appointment (except in the breakfast room). One-time final cleaning fee CHF 20.00 without food.

Payment methods

We do not accept credit cards and Reka on weekly packages and special arrangements.
For advance payments please ask for our bank details.

Bank details

Please make payments to the St. Galler Kantonalbank, 9001 St. Gallen:

Account holder: Hotel Adler Appenzell AG, Weissbadstrasse 2, 9050 Appenzell
IBAN: CH85 0078 1620 3027 9200 0
Clearing No.: 781


Allergies and food intolerances can be taken into account if you register early.

Packages / Flat rates

Individual services cannot be refunded for packages / arrangements.

Weissbadstrasse 2
CH-9050 Appenzell
Phone +41 71 787 13 89